{"id":5433,"date":"2020-04-14T14:56:00","date_gmt":"2020-04-14T07:56:00","guid":{"rendered":"http:\/\/lienlucdia.vn\/?p=5433"},"modified":"2020-04-17T15:03:49","modified_gmt":"2020-04-17T08:03:49","slug":"malaysia-airlines-mh-cap-nhat-chinh-sach-ho-tro-ve-anh-huong-covid19_cw46-hl-10-04-2020","status":"publish","type":"post","link":"https:\/\/lienlucdia.vn\/?p=5433","title":{"rendered":"MALAYSIA AIRLINES (MH): C\u1eadp nh\u1eadt ch\u00ednh s\u00e1ch h\u1ed7 tr\u1ee3 v\u00e9 \u1ea3nh h\u01b0\u1edfng Covid19_CW46. HL 10\/04\/2020"},"content":{"rendered":"\n

K\u00ednh g\u1eedi Qu\u00fd \u0111\u1ea1i l\u00fd,<\/p>\n\n\n\n

Li\u00ean L\u1ee5c \u0110\u1ecba xin g\u1eedi t\u1edbi Qu\u00fd \u0111\u1ea1i l\u00fd th\u00f4ng b\u00e1o c\u1ee7a MALAYSIA AIRLINES (MH) v\u1ec1 vi\u1ec7c C\u1eadp nh\u1eadt ch\u00ednh s\u00e1ch h\u1ed7 tr\u1ee3 v\u00e9 \u1ea3nh h\u01b0\u1edfng Covid19_CW46. HL 10\/04\/2020<\/strong> v\u1edbi n\u1ed9i dung chi ti\u1ebft nh\u01b0 sau:<\/p>\n\n\n\n

Malaysia Airlines xin Tri\u1ec3n khai C\u00f4ng v\u0103n CW46_C\u1eadp nh\u1eadt Ch\u00ednh S\u00e1ch X\u1eed l\u00fd V\u00e9 \u1ea3nh h\u01b0\u1edfng b\u1edfi COVID19 v\u00e0 Ch\u00ednh s\u00e1ch Linh ho\u1ea1t d\u00e0nh cho V\u00e9 OPEN<\/strong> :<\/p>\n\n\n\n

C\u00f4ng v\u0103n CW46 n\u00e0y s\u1ebd thay th\u1ebf cho t\u1ea5t c\u1ea3 c\u00e1c C\u00f4ng v\u0103n tri\u1ec3n khai tr\u01b0\u1edbc \u0111\u00e2y v\u1ec1 H\u01b0\u1edbng d\u1eabn Ch\u00ednh s\u00e1ch h\u1ed7 tr\u1ee3 V\u00e9 \u1ea3nh h\u01b0\u1edfng COVID19<\/p>\n\n\n\n

–          C\u00f4ng v\u0103n CW46 n\u00e0y h\u01b0\u1edbng d\u1eabn ch\u00ednh s\u00e1ch V\u00e9 OPEN Linh ho\u1ea1t , bao g\u1ed3m :<\/p>\n\n\n\n

\u00b7         Cho ph\u00e9p \u0110\u1ed5i ng\u00e0y kh\u00f4ng gi\u1edbi h\u1ea1n (MI\u1ec4N PH\u00cd \u0110\u1ed4I, thu Ch\u00eanh l\u1ec7ch Gi\u00e1 n\u1ebfu c\u00f3)<\/p>\n\n\n\n

\u00b7         Cho ph\u00e9p linh ho\u1ea1t \u0110\u1ed5i \u0111i\u1ec3m \u0111\u1ebfn (Re-route, thu Ch\u00eanh l\u1ec7ch Gi\u00e1 n\u1ebfu c\u00f3)<\/p>\n\n\n\n

–          Ch\u00ednh s\u00e1ch \u00e1p d\u1ee5ng cho c\u00e1c v\u00e9 232- \u0111\u01b0\u1ee3c xu\u1ea5t tr\u01b0\u1edbc\/trong ng\u00e0y 10\/4\/2020.
C\u00e1c V\u00e9 \u0111\u01b0\u1ee3c Xu\u1ea5t sau ng\u00e0y 10\/4\/2020 s\u1ebd \u00e1p d\u1ee5ng theo \u0110i\u1ec1u Ki\u1ec7n Ho\u00e0n\/ H\u1ee7y \u0111\u1ed5i v\u00e9 chung th\u00f4ng th\u01b0\u1eddng v\u00e0 X\u1eed l\u00fd V\u00e9 Thay \u0111\u1ed5i L\u1ecbch bay theo quy \u0111\u1ecbnh chung th\u00f4ng th\u01b0\u1eddng.<\/p>\n\n\n\n

–          \u0110\u1ed1i v\u1edbi V\u00e9 h\u1ebft h\u1ea1n s\u1eed d\u1ee5ng trong Th\u00e1ng 4 \u0111\u1ebfn Th\u00e1ng 12\/2020, MH cho ph\u00e9p Gia h\u1ea1n Gi\u00e1 tr\u1ecb S\u1eed d\u1ee5ng \u0111\u1ebf 31\/12\/2020.<\/p>\n\n\n\n

1)     <\/strong>Cho ph\u00e9p \u0110\u1ed5i ng\u00e0y kh\u00f4ng gi\u1edbi h\u1ea1n (MI\u1ec4N PH\u00cd \u0110\u1ed4I, c\u00f3 thu Ch\u00eanh l\u1ec7ch Gi\u00e1 n\u1ebfu c\u00f3) v\u00e0<\/u><\/strong><\/p>\n\n\n\n

Cho ph\u00e9p linh ho\u1ea1t \u0110\u1ed5i \u0111i\u1ec3m \u0111\u1ebfn (Reroute, thu ch\u00eanh l\u1ec7ch Gi\u00e1 n\u1ebfu c\u00f3)<\/u><\/strong><\/p>\n\n\n\n
M\u1ee5c<\/strong><\/td>Ghi ch\u00fa<\/strong><\/td><\/tr>
1<\/td>\u00c1p d\u1ee5ng cho V\u00e9 Xu\u1ea5t tr\u00ean chuy\u1ebfn bay MH khai th\u00e1c<\/td><\/tr>
2<\/td>V\u00e9 c\u1ee7a MH c\u00f3 S\u1ed1 v\u00e9 232- \u0111\u01b0\u1ee3c xu\u1ea5t tr\u01b0\u1edbc\/trong ng\u00e0y 10\/4\/2020<\/td><\/tr>
3<\/td>T\u1ea5t c\u1ea3 c\u00e1c y\u00eau c\u1ea7u \u0111\u1ed5i V\u00e9 m\u00e0 c\u00f3 ch\u1ed7 x\u00e1c nh\u1eadn, cho d\u00f9 V\u00e9 G\u1ed1c hay V\u00e9 \u0110\u1ed5i b\u1eb1ng EMD, hay V\u00e9 OPEN c\u0169ng \u0111\u1ec1u \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n tr\u01b0\u1edbc 31\/12\/2020<\/strong><\/td><\/tr>
4<\/td>H\u00e0nh tr\u00ecnh bay ph\u1ea3i ho\u00e0n t\u1ea5t tr\u01b0\u1edbc\/trong ng\u00e0y 30\/6\/2021<\/strong><\/td><\/tr>
5<\/td>EMD v\u00e0 Travel Voucher l\u00e0 Non-Transferable.
T\u00ean h\u00e0nh kh\u00e1ch \u0111\u01b0\u1ee3c ghi tr\u00ean ch\u00fang t\u1eeb v\u1eadn chuy\u1ec3n d\u00f9ng cho sau n\u00e0y s\u1eed d\u1ee5ng (t\u1ed5ng gi\u00e1 tr\u1ecb EMD\/Travel Voucher kh\u00f4ng \u0111\u01b0\u1ee3c d\u00f9ng cho nhi\u1ec1u ng\u01b0\u1eddi\/ nhi\u1ec1u V\u00e9).Thao t\u00e1c chuy\u1ec3n sang EMD\/ Travel Voucher ch\u1ec9 do Trung t\u00e2m Call Center th\u1ef1c hi\u1ec7n th\u00f4ng qua \u0111\u01b0\u1eddng LINK :https:\/\/www.malaysiaairlines.com\/hq\/en\/assistance-request-form-agent.html<\/a><\/td><\/tr>
6<\/td>Gi\u00e1 \u0111\u01b0\u1ee3c t\u00ednh l\u1ea1i theo ng\u00e0y bay v\u00e0 h\u00e0nh tr\u00ecnh m\u00e0 kh\u00e1ch mu\u1ed1n \u0111\u1ed5i.N\u1ebfu gi\u00e1 Cao h\u01a1n, thu Ch\u00eanh l\u1ec7ch.
N\u1ebfu gi\u00e1 Th\u1ea5p h\u01a1n, kh\u00f4ng ho\u00e0n.<\/td><\/tr>
7<\/td>MI\u1ec4N PH\u00cd NoShow<\/td><\/tr>
8<\/td>MI\u1ec4N L\u1ec6 PH\u00cd H\u1ee6Y V\u00c9 v\u00e0 MI\u1ec4N D\u1ecaCH V\u1ee4 PH\u00cd cho V\u00e9 \u0111\u00e3 s\u1eed d\u1ee5ng v\u00e0 V\u00e9 ch\u01b0a s\u1eed d\u1ee5ng KHI HO\u00c0N V\u00c9 chuy\u1ec3n sang EMD\/Travel Voucher d\u00e0nh cho sau n\u00e0y s\u1eed d\u1ee5ng: \u2022 Gi\u1eef l\u1ea1i Gi\u00e1 tr\u1ecb V\u00e9 nh\u01b0 1 kho\u1ea3n t\u00edn d\u1ee5ng (EMD\/Travel Voucher) cho sau n\u00e0y s\u1eed d\u1ee5ng.EMD chuy\u1ec3n \u0111\u1ed5i th\u00e0nh V\u00e9 m\u00e1y bay c\u00f3 h\u00e0nh tr\u00ecnh ho\u00e0n t\u1ea5t tr\u01b0\u1edbc 30\/6\/2021.<\/td><\/tr><\/tbody><\/table>\n\n\n\n

C\u00e1ch Ghi v\u00e0o \u00d4 ENDORSEMENT c\u1ee7a V\u00e9 \u0111\u1ed5i v\u00e0 ghi v\u00e0o PNRs : – \u0110\u1ea1i l\u00fd c\u1ea7n ph\u1ea3i ghi ‘CW46 COVID19’<\/strong><\/strong><\/p>\n\n\n\n

2)     Cho ph\u00e9p V\u00c9 OPEN, \u0110\u1ea1i l\u00fd c\u1ea7n ph\u1ea3i th\u1ef1c hi\u1ec7n THAO T\u00c1C sau :<\/u><\/strong><\/p>\n\n\n\n

1.       V\u00e9 c\u1ee7a MH c\u00f3 S\u1ed1 v\u00e9 232- \u0111\u01b0\u1ee3c xu\u1ea5t tr\u01b0\u1edbc\/trong ng\u00e0y 10\/4\/2020<\/p>\n\n\n\n

2.       T\u1ea5t c\u1ea3 c\u00e1c y\u00eau c\u1ea7u V\u00e9 OPEN \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n tr\u01b0\u1edbc 31\/12\/2020<\/strong><\/p>\n\n\n\n

3.       H\u00e0nh tr\u00ecnh bay ph\u1ea3i ho\u00e0n t\u1ea5t tr\u01b0\u1edbc\/trong ng\u00e0y 30\/6\/2021<\/strong><\/p>\n\n\n\n

4.       \u0110\u1ea1i l\u00fd H\u1ee7y ch\u1ed7 tr\u00ean Booking.<\/p>\n\n\n\n

5.       \u0110\u1ec3 gi\u1eef l\u1ea1i v\u00e0 l\u01b0u gi\u1eef PNR \u0111\u01b0\u1ee3c Active, \u0110\u1ea1i l\u00fd ph\u1ea3i nh\u1eadp v\u00e0o c\u00e2u l\u1ec7nh sau t\u01b0\u01a1ng \u1ee9ng v\u1edbi c\u00e1c h\u1ec7 th\u1ed1ng GDS d\u01b0\u1edbi \u0111\u00e2y
Vui l\u00f2ng li\u00ean h\u1ec7 GDS \u2013 Helpdesk<\/u> \u0111\u1ec3 \u0111\u01b0\u1ee3c tr\u1ee3 gi\u00fap th\u00eam n\u1ebfu c\u1ea7n.<\/strong><\/p>\n\n\n\n

6.\u00a0\u00a0\u00a0 Thao t\u00e1c m\u1edf V\u00e9 OPEN s\u1ebd do V\u0103n ph\u00f2ng Malaysia Airlines th\u1ef1c hi\u1ec7n<\/p>\n\n\n\n
H\u1ec7 th\u1ed1ng GDS<\/strong><\/td>Input Entries by specific element<\/strong><\/td>Remarks<\/strong><\/td><\/tr>
AMADEUS<\/td>1A<\/td>SSMH002Y10MAYKULLHRGK1\/0900 1200\/(PNR)<\/td>SS \u2013 TRANSACTION CODE<\/td><\/tr>
SABRE<\/td>1S<\/td>0OTH AA GK1 BOS 24AUG-COVID-19<\/td>Add a miscellaneous OTH segment with GK status as hold line\/retention segment<\/td><\/tr>
1B<\/td>0OTH(carrier\/vendor code)GK(number of people)(city code)(date)-(free text field)<\/td><\/tr>
TRAVELPORT<\/td>1G<\/td>RT.T\/30SEP*RETENTION LINE DUE COVID19<\/td>NOTE:
\u2022 By adding a retention segment to the GDS PNR does not provide retention of the airline PNR, only booked flights can do this.<\/td><\/tr>
 <\/td>1V<\/td>0TURzzBKnAMS30SEP-**RETENTION LINE DUE COVID19** <\/td><\/tr>
 <\/td>1P<\/td>TNZZMKnMIS30SEP\/AN-RETENTION LINE DUE COVID19<\/td><\/tr>
INFINI<\/td>1F<\/td><After show availability>
010YOPEN
<Direct booking>
0MH89Y25MAYNRTKULDS1<\/td><\/tr>
AXESS<\/td>1J<\/td>0 MHOPEN Y 31JAN NRTKUL PS1<\/td>\u00a7  Valid for 9 Months ahead from OPEN segment creation<\/td><\/tr>
TRAVELSKY<\/td>1E<\/td>Not available<\/td> <\/td><\/tr><\/tbody><\/table>\n\n\n\n

Malaysia Airlines xin Th\u00f4ng b\u00e1o Ch\u1ebf \u0111\u1ed9 Auto Refund tr\u00ean GDS  (RN) v\u00e0 Ch\u1ebf \u0111\u1ed9 Manual Refund tr\u00ean BSP Link (RAA)  t\u1ea1m th\u1eddi NG\u01afNG ho\u1ea1t \u0111\u1ed9ng v\u00e0 s\u1ebd \u0111\u01b0\u1ee3c k\u1ecbch ho\u1ea1t m\u1ed9t khi t\u00ecnh h\u00ecnh \u1ed5n \u0111\u1ecbnh.<\/p>\n\n\n\n

Kh\u00f4ng \u00e1p d\u1ee5ng h\u00ecnh th\u1ee9c Ho\u00e0n (Refund) theo Form Of Payment (FOP) trong th\u1eddi gian hi\u1ec7n t\u1ea1i. Quy \u0111\u1ecbnh n\u00e0y s\u1ebd \u00e1p d\u1ee5ng cho c\u1ea3 V\u00e9 Refundable v\u00e0 V\u00e9 Non-Refundable<\/u><\/strong><\/p>\n\n\n\n

N\u1ebfu Qu\u00fd \u0111\u1ea1i l\u00fd c\u1ea7n h\u1ed7 tr\u1ee3 c\u00e1c v\u1ea5n \u0111\u1ec1 li\u00ean quan \u0111\u1ebfn v\u00e9, xin vui l\u00f2ng li\u00ean h\u1ec7 HOTLINE b\u1ed9 ph\u1eadn Booker 0937776770 \/ 0934000394.<\/em><\/p>\n\n\n\n

Tr\u00e2n tr\u1ecdng.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

K\u00ednh g\u1eedi Qu\u00fd \u0111\u1ea1i l\u00fd, Li\u00ean L\u1ee5c \u0110\u1ecba xin g\u1eedi t\u1edbi Qu\u00fd \u0111\u1ea1i l\u00fd th\u00f4ng b\u00e1o c\u1ee7a MALAYSIA AIRLINES (MH) v\u1ec1 vi\u1ec7c C\u1eadp nh\u1eadt ch\u00ednh s\u00e1ch h\u1ed7 tr\u1ee3 v\u00e9 \u1ea3nh h\u01b0\u1edfng Covid19_CW46. HL 10\/04\/2020 v\u1edbi n\u1ed9i dung chi ti\u1ebft nh\u01b0 sau: Malaysia Airlines xin Tri\u1ec3n khai C\u00f4ng v\u0103n CW46_C\u1eadp nh\u1eadt Ch\u00ednh S\u00e1ch X\u1eed l\u00fd V\u00e9 \u1ea3nh […]<\/p>\n","protected":false},"author":2,"featured_media":1950,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":""},"categories":[216],"tags":[239,240],"author_meta":{"display_name":"","author_link":"https:\/\/lienlucdia.vn\/?author=2"},"featured_img":"https:\/\/lienlucdia.vn\/wp-content\/uploads\/2019\/06\/malaysiaairlines-300x180.jpeg","_links":{"self":[{"href":"https:\/\/lienlucdia.vn\/index.php?rest_route=\/wp\/v2\/posts\/5433"}],"collection":[{"href":"https:\/\/lienlucdia.vn\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lienlucdia.vn\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/lienlucdia.vn\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/lienlucdia.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=5433"}],"version-history":[{"count":1,"href":"https:\/\/lienlucdia.vn\/index.php?rest_route=\/wp\/v2\/posts\/5433\/revisions"}],"predecessor-version":[{"id":5434,"href":"https:\/\/lienlucdia.vn\/index.php?rest_route=\/wp\/v2\/posts\/5433\/revisions\/5434"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/lienlucdia.vn\/index.php?rest_route=\/wp\/v2\/media\/1950"}],"wp:attachment":[{"href":"https:\/\/lienlucdia.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=5433"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lienlucdia.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=5433"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lienlucdia.vn\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=5433"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}