K\u00ednh g\u1eedi Qu\u00fd \u0111\u1ea1i l\u00fd,<\/p>\n\n\n\n
Li\u00ean L\u1ee5c \u0110\u1ecba xin g\u1eedi t\u1edbi Qu\u00fd \u0111\u1ea1i l\u00fd th\u00f4ng b\u00e1o c\u1ee7a\u00a0AIR FRANCE & KLM (AF\/KL) v\u1ec1 Ch\u00ednh s\u00e1ch h\u1ed7 tr\u1ee3 linh ho\u1ea1t v\u1edbi d\u1ecbch COVID-19, hi\u1ec7u l\u1ef1c t\u1eeb 03\/06\/2020<\/strong> v\u1edbi n\u1ed9i dung chi ti\u1ebft nh\u01b0 sau:<\/p>\n\n\n\n Ch\u00ednh s\u00e1ch h\u1ed7 tr\u1ee3 linh ho\u1ea1t c\u1ee7a Air France KLM do \u1ea3nh h\u01b0\u1edfng c\u1ee7a COVID-19<\/strong> d\u00e0nh cho \u0110\u1ea1i L\u00fd \u0111\u00e3 \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt. B\u1ea3n c\u1eadp nh\u1eadt n\u00e0y \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng t\u1eeb ng\u00e0y 03 th\u00e1ng 06 n\u0103m 2020 v\u00e0 c\u00f3 th\u1ec3 thay \u0111\u1ed5i.<\/p>\n\n\n\n M\u1ed9t s\u1ed1 thay \u0111\u1ed5i ch\u00ednh:<\/u><\/strong><\/p>\n\n\n\n 1\/ Trong tr\u01b0\u1eddng h\u1ee3p \u0111\u1ed5i ng\u00e0y bay:<\/u><\/strong><\/p>\n\n\n\n N\u1ebfu h\u00e0nh tr\u00ecnh m\u1edbi kh\u1edfi h\u00e0nh tr\u01b0\u1edbc ng\u00e0y 30\/11\/2020, (c\u00e1c) v\u00e9 ph\u1ea3i \u0111\u01b0\u1ee3c ph\u00e1t h\u00e0nh l\u1ea1i v\u00e0o ng\u00e0y \/ tr\u01b0\u1edbc ng\u00e0y 31\/10\/2020 trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p sau:<\/p>\n\n\n\n \u00b7 Khi chuy\u1ebfn bay c\u1ee7a v\u00e9 g\u1ed1c \u0111\u01b0\u1ee3c ph\u00e1t h\u00e0nh v\u00e0o ng\u00e0y \/ tr\u01b0\u1edbc ng\u00e0y 21\/04\/2020 v\u00e0 v\u1edbi v\u1edbi l\u1ecbch kh\u1edfi h\u00e0nh v\u00e0o\/tr\u01b0\u1edbc ng\u00e0y 31\/8\/2020<\/p>\n\n\n\n \u00b7 Khi chuy\u1ebfn bay c\u1ee7a v\u00e9 g\u1ed1c \u0111\u01b0\u1ee3c ph\u00e1t h\u00e0nh v\u00e0o ng\u00e0y, sau ng\u00e0y 22\/04\/202 v\u00e0 b\u1ecb hu\u1ef7 b\u1edfi h\u00e3ng h\u00e0ng kh\u00f4ng<\/p>\n\n\n\n 2\/ EMD CDET:<\/u><\/strong><\/p>\n\n\n\n – Khi ph\u00e1t h\u00e0nh EMD CDET, th\u00eam “THIS IS YOUR VOUCHER VALID ON AF\/KL\/DL\/VS\/KQ UNTIL 31DEC21 OR REFUNDABLE AFTER 12 MONTHS IF UNUSED AND ORIGINAL FLIGHT CANCELED<\/em>” v\u00e0o m\u1ee5c Endorsement<\/p>\n\n\n\n – T\u1ed1i \u0111a hai (02) EMDs c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng cho m\u1ed7i h\u00e0nh kh\u00e1ch.<\/p>\n\n\n\n – EMD CDET c\u0169ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c ph\u00e1t h\u00e0nh cho c\u00e1c tu\u1ef3 ch\u1ecdn tr\u1ea3 ph\u00ed (Paid options)<\/p>\n\n\n\n 3\/ \u01afu \u0111\u00e3i l\u00ean t\u1edbi 15% t\u1ed5ng gi\u00e1 tr\u1ecb c\u1ee7a v\u00e9 ban \u0111\u1ea7u (PNR c\u00f2n hi\u1ec7u l\u1ef1c) ho\u1eb7c EMD (CDET) \u0111\u00e3 xu\u1ea5t<\/u><\/strong><\/p>\n\n\n\n – \u0110i\u1ec3u ki\u1ec7n \u0111\u1ec3 h\u01b0\u1edfng \u01b0u \u0111\u00e3i v\u00e0 quy tr\u00ecnh \u0111\u01b0\u1ee3c h\u01b0\u1edbng d\u1eabn trong ch\u00ednh s\u00e1ch<\/p>\n\n\n\n – \u01afu \u0111\u00e3i ng\u00e0y s\u1ebd kh\u00f4ng bao g\u1ed3m ngay trong gi\u00e1 tr\u1ecb c\u1ee7a EMD CDET m\u00e0 s\u1ebd ch\u1ec9 \u0111\u01b0\u1ee3c \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng t\u1ea1i th\u1eddi \u0111i\u1ec3m ph\u00e1t h\u00e0nh v\u00e9 m\u1edbi<\/strong><\/p>\n\n\n\n – \u0110\u1ed1i v\u1edbi \u0111\u1ea1i l\u00fd s\u1eed d\u1ee5ng Amadeus: h\u01b0\u1edbng d\u1eabn vi\u1ec7c l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 \u00e1p d\u1ee5ng \u01b0u \u0111\u00e3i ng\u00e0y \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n trong t\u00e0i li\u1ec7u \u0111\u01b0\u1ee3c ph\u00e1t h\u00e0nh \u0111\u1eb7c bi\u1ec7t cho \u01b0u \u0111\u00e3i n\u00e0y (“AFKL_How to apply the bonus on Amadeus_AMA_trade_process_03jun20<\/em>“)<\/p>\n\n\n\n – \u0110\u1ed1i v\u1edbi ng\u01b0\u1eddi d\u00f9ng c\u00e1c GDS kh\u00e1c: quy tr\u00ecnh s\u1ebd \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt sau<\/p>\n\n\n\n – \u01afu \u0111\u00e3i s\u1ebd ch\u1ec9 \u00e1p d\u1ee5ng cho giao d\u1ecbch \u0111\u1ea7u ti\u00ean \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n<\/strong> v\u00e0 s\u1ebd ch\u1ec9 \u00e1p d\u1ee5ng m\u1ed9t l\u1ea7n<\/strong><\/p>\n\n\n\n – Trong tr\u01b0\u1eddng h\u1ee3p gi\u00e1 tr\u1ecb v\u00e9 m\u1edbi th\u1ea5p h\u01a1n EMD CDET ho\u1eb7c v\u00e9 ban \u0111\u1ea7u trong PNR c\u00f2n hi\u1ec7u l\u1ef1c c\u00f3 ch\u1ee9a MEMO segment, gi\u00e1 tr\u1ecb c\u00f2n l\u1ea1i c\u1ee7a EMD RSVR m\u1edbi s\u1ebd \u0111\u01b0\u1ee3c t\u00ednh m\u00e0 kh\u00f4ng c\u00f3 b\u1ea5t k\u1ef3 kho\u1ea3n \u01b0u \u0111\u00e3i n\u00e0o. EMD RSVR \u0111\u01b0\u1ee3c ho\u00e0n tr\u1ea3 sau 12 th\u00e1ng k\u1ec3 t\u1eeb ng\u00e0y ph\u00e1t h\u00e0nh<\/p>\n\n\n\n – N\u1ebfu h\u00e0nh kh\u00e1ch y\u00eau c\u1ea7u ho\u00e0n v\u00e9 g\u1ed1c<\/strong>, \u01b0u \u0111\u00e3i n\u00e0y s\u1ebd kh\u00f4ng bao g\u1ed3m trong ph\u1ea7n b\u1ed3i ho\u00e0n<\/strong><\/p>\n\n\n\n 4\/ B\u1ed3i ho\u00e0n:<\/u><\/strong><\/p>\n\n\n\n T\u1ea5t c\u1ea3 y\u00eau c\u1ea7u b\u1ed3i ho\u00e0n s\u1ebd \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n s\u1edbm nh\u1ea5t c\u00f3 th\u1ec3*, v\u1edbi m\u1ed9t ngo\u1ea1i l\u1ec7 nh\u01b0 sau:<\/p>\n\n\n\n Ngo\u1ea1i l\u1ec7:<\/u><\/strong> \u0110\u1ed1i v\u1edbi v\u00e9 kh\u00f4ng ho\u00e0n v\u00e0 chuy\u1ebfn bay b\u1ecb hu\u1ef7 tr\u01b0\u1edbc ng\u00e0y 15\/05\/2020, vi\u1ec7c b\u1ed5i ho\u00e0n s\u1ebd \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n v\u1edbi m\u1ed9t kho\u1ea3ng th\u1eddi gian tr\u1ec5 12 th\u00e1ng k\u1ec3 t\u1eeb ng\u00e0y n\u1ed9p \u0111\u01a1n. V\u00e9 s\u1ebd v\u1eabn \u1edf tr\u1ea1ng th\u00e1i m\u1edf \u0111\u1ec3 xu\u1ea5t l\u1ea1i \/ \u0111\u1ed5i th\u00e0nh EMD CDET<\/p>\n\n\n\n