{"id":9321,"date":"2021-01-21T11:57:39","date_gmt":"2021-01-21T04:57:39","guid":{"rendered":"https:\/\/lienlucdia.vn\/?p=9321"},"modified":"2021-01-21T11:57:41","modified_gmt":"2021-01-21T04:57:41","slug":"vietjet-air-vj-thong-bao-chinh-sach-ho-tro-sua-ten-do-loi-khong-co-y","status":"publish","type":"post","link":"https:\/\/lienlucdia.vn\/?p=9321","title":{"rendered":"VIETJET AIR (VJ): Th\u00f4ng b\u00e1o ch\u00ednh s\u00e1ch h\u1ed7 tr\u1ee3 s\u1eeda t\u00ean do l\u1ed7i kh\u00f4ng c\u1ed1 \u00fd"},"content":{"rendered":"\n<p>K\u00ednh g\u1eedi Q\u00fay \u0111\u1ea1i l\u00fd,<\/p>\n\n\n\n<p>Li\u00ean L\u1ee5c \u0110\u1ecba xin g\u1eedi t\u1edbi Q\u00fay \u0111\u1ea1i l\u00fd th\u00f4ng b\u00e1o c\u1ee7a <strong>VIETJET AIR (VJ) <\/strong>v\u1ec1<strong> Th\u00f4ng b\u00e1o ch\u00ednh s\u00e1ch h\u1ed7 tr\u1ee3 s\u1eeda t\u00ean do l\u1ed7i kh\u00f4ng c\u1ed1 \u00fd<\/strong> v\u1edbi n\u1ed9i dung chi ti\u1ebft nh\u01b0 sau:<\/p>\n\n\n\n<p class=\"has-text-align-center\"><strong>TH\u00d4NG B\u00c1O<br>CH\u00cdNH S\u00c1CH H\u1ed6 TR\u1ee2 S\u1eecA T\u00caN DO L\u1ed6I KH\u00d4NG C\u1ed0 \u00dd<\/strong><\/p>\n\n\n\n<p>K\u00ednh g\u1eedi Qu\u00fd \u0111\u1ea1i l\u00fd,<br><br>C\u0103n c\u1ee9 theo c\u00f4ng v\u0103n s\u1ed1 VJC-COM-PLC-02-21 c\u1ee7a ph\u00f2ng Th\u01b0\u01a1ng m\u1ea1i, c\u00f4ng ty C\u1ed5 ph\u1ea7n H\u00e0ng kh\u00f4ng Vietjet,<\/p>\n\n\n\n<p>Nh\u1eb1m m\u1ee5c \u0111\u00edch h\u1ed7 tr\u1ee3 s\u1eeda m\u1ed9t ph\u1ea7n h\u1ecd t\u00ean h\u00e0nh kh\u00e1ch, h\u1ed7 tr\u1ee3 c\u00e1c tr\u01b0\u1eddng h\u1ee3p v\u00e0o t\u00ean sai do l\u1ed7i ch\u00ednh t\u1ea3, trao \u0111\u1ed5i th\u00f4ng tin, thi\u1ebfu ho\u1eb7c th\u1eeba t\u00ean \u0111\u1ec7m ho\u1eb7c c\u00e1c l\u1ed7i kh\u00f4ng c\u1ed1 \u00fd kh\u00e1c,<br>Nh\u1eb1m h\u1ed7 tr\u1ee3 \u0111\u1ea1i l\u00fd trong vi\u1ec7c t\u1ef1 thao t\u00e1c ch\u1ec9nh s\u1eeda t\u00ean tr\u00ean h\u1ec7 th\u1ed1ng, gi\u1ea3m kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c cho t\u1ed5ng \u0111\u00e0i tr\u00e1nh t\u00ecnh tr\u1ea1ng qu\u00e1 t\u1ea3i,<\/p>\n\n\n\n<p>V\u0103n ph\u00f2ng mi\u1ec1n B\u1eafc (VPMB) C\u00f4ng ty C\u1ed5 ph\u1ea7n H\u00e0ng kh\u00f4ng VietJet tr\u00e2n tr\u1ecdng th\u00f4ng b\u00e1o t\u1edbi qu\u00fd \u0111\u1ea1i l\u00fd Ch\u00ednh s\u00e1ch h\u1ed7 tr\u1ee3 s\u1eeda t\u00ean do l\u1ed7i kh\u00f4ng c\u1ed1 \u00fd. N\u1ed9i dung c\u1ee5 th\u1ec3 nh\u01b0 sau:<\/p>\n\n\n\n<p><strong>1. Th\u1eddi gian \u00e1p d\u1ee5ng:<\/strong> T\u1eeb ng\u00e0y 25\/01\/2021<\/p>\n\n\n\n<p><strong>2. \u0110i\u1ec1u ki\u1ec7n \u00e1p d\u1ee5ng:<\/strong><\/p>\n\n\n\n<ul><li> Ch\u1ec9 \u00e1p d\u1ee5ng cho v\u00e9 ch\u01b0a s\u1eed d\u1ee5ng v\u00e0 ph\u1ea3i thay \u0111\u1ed5i cho to\u00e0n b\u1ed9 h\u00e0nh tr\u00ecnh trong h\u1ed3 s\u01a1 \u0111\u1eb7t ch\u1ed7 <\/li><li>Ch\u1ec9 \u0111\u01b0\u1ee3c ch\u1ec9nh s\u1eeda t\u00ean mi\u1ec5n ph\u00ed 01 l\u1ea7n duy nh\u1ea5t<\/li><li>Th\u1ef1c hi\u1ec7n tr\u01b0\u1edbc \u00edt nh\u1ea5t 03 gi\u1edd so v\u1edbi gi\u1edd kh\u1edfi h\u00e0nh chuy\u1ebfn bay \u0111\u1ea7u ti\u00ean trong h\u00e0nh tr\u00ecnh<\/li><li> V\u1edbi tr\u01b0\u1eddng h\u1ee3p ch\u1ec9nh s\u1eeda trong v\u00f2ng 03 gi\u1edd so v\u1edbi gi\u1edd kh\u1edfi h\u00e0nh, \u00e1p d\u1ee5ng thu ph\u00ed (bao g\u1ed3m ph\u00ed \u0111\u1ed5i t\u00ean v\u00e0 ch\u00eanh l\u1ec7ch gi\u00e1 v\u00e9) t\u1ea1i s\u00e2n bay theo quy \u0111\u1ecbnh hi\u1ec7n h\u00e0nh.<\/li><li> H\u1ec7 th\u1ed1ng \u0111\u1eb7t ch\u1ed7 s\u1ebd \u0111\u1ebfm k\u00fd t\u1ef1 v\u00e0 t\u1ef1 \u0111\u1ed9ng thu ph\u00ed n\u1ebfu v\u01b0\u1ee3t qu\u00e1 k\u00ed t\u1ef1 nh\u01b0 ch\u00ednh s\u00e1ch \u00e1p d\u1ee5ng<\/li><\/ul>\n\n\n\n<p><strong>3. Ph\u1ea1m vi \u00e1p d\u1ee5ng<\/strong><br>\u00c1p d\u1ee5ng cho t\u1ea5t c\u1ea3 c\u00e1c kh\u00e1ch h\u00e0ng mua v\u00e9 tr\u00ean t\u1ea5t c\u1ea3 c\u00e1c chuy\u1ebfn bay c\u1ee7a Vietjet (bao<br>g\u1ed3m c\u1ea3 Th\u00e1i Vietjet)<\/p>\n\n\n\n<p><strong>4. Quy \u0111\u1ecbnh<\/strong><br><strong>4.1 \u0110\u1ed1i v\u1edbi c\u00e1c tr\u01b0\u1eddng h\u1ee3p thay \u0111\u1ed5i t\u1eeb 02 k\u00fd t\u1ef1 tr\u1edf xu\u1ed1ng:<\/strong><\/p>\n\n\n\n<ul><li> \u0110\u01b0\u1ee3c ph\u00e9p s\u1eeda t\u00ean mi\u1ec5n ph\u00ed theo k\u00eanh mua v\u00e9<\/li><li> Kh\u00e1ch mua v\u00e9 qua k\u00eanh online (Web\/App\/Mobile) ho\u1eb7c Ph\u00f2ng v\u00e9: Li\u00ean h\u1ec7 T\u1ed5ng \u0111\u00e0i\/Ph\u00f2ng v\u00e9 \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3<\/li><li> Kh\u00e1ch mua v\u00e9 qua k\u00eanh \u0110\u1ea1i l\u00fd: Li\u00ean h\u1ec7 \u0110\u1ea1i l\u00fd \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 mi\u1ec5n ph\u00ed. \u0110\u1ea1i l\u00fd t\u1ef1 thao t\u00e1c ch\u1ec9nh s\u1eeda theo ch\u1ee9c n\u0103ng \u0111\u00e3 m\u1edf tr\u00ean h\u1ec7 th\u1ed1ng. Qu\u00fd \u0111\u1ea1i l\u00fd vui l\u00f2ng tham kh\u1ea3o file \u0111\u00ednh k\u00e8m \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u01b0\u1edbng d\u1eabn chi ti\u1ebft.<\/li><li> \u0110\u1ed1i v\u1edbi \u0110\u1ea1i l\u00fd c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u1ed5i v\u00e9 nh\u01b0ng kh\u00f4ng t\u1ef1 th\u1ef1c hi\u1ec7n m\u00e0 li\u00ean h\u1ec7 T\u1ed5ng \u0111\u00e0i\/ Ph\u00f2ng v\u00e9 h\u1ed7 tr\u1ee3: \u00c1p d\u1ee5ng thu ph\u00ed d\u1ecbch v\u1ee5 xu\u1ea5t l\u1ea1i v\u00e9 theo b\u1ea3ng ph\u00ed 4.4<\/li><\/ul>\n\n\n\n<p><strong>4.2 \u0110\u1ed1i v\u1edbi c\u00e1c tr\u01b0\u1eddng h\u1ee3p thay \u0111\u1ed5i tr\u00ean 02 k\u00fd t\u1ef1 do sai s\u00f3t<\/strong><\/p>\n\n\n\n<ul><li> C\u00e1c tr\u01b0\u1eddng h\u1ee3p \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 thay \u0111\u1ed5i tr\u00ean 02 k\u00fd t\u1ef1 bao g\u1ed3m:<\/li><\/ul>\n\n\n\n<p>       &#8211; Th\u00eam ho\u1eb7c b\u1edbt t\u00ean \u0111\u1ec7m<br>       &#8211; Thay \u0111\u1ed5i tr\u1eadt t\u1ef1 h\u1ecd, t\u00ean<br>       &#8211; Nh\u1eadp 02 l\u1ea7n h\u1ecd ho\u1eb7c t\u00ean, t\u00ean \u0111\u1ec7m<br>       &#8211; Nh\u1eadp d\u01b0 ho\u1eb7c thi\u1ebfu danh x\u01b0ng<\/p>\n\n\n\n<ul><li> Vi\u1ec7c thay \u0111\u1ed5i ph\u1ea3i \u0111\u1ea3m b\u1ea3o kh\u00f4ng \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn t\u00ean c\u1ee7a h\u00e0nh kh\u00e1ch<\/li><li> Vi\u1ec7c h\u1ed7 tr\u1ee3 thay \u0111\u1ed5i, kh\u00e1ch ph\u1ea3i li\u00ean h\u1ec7 T\u1ed5ng \u0111\u00e0i v\u00e0 \u0111\u00f3ng ph\u00ed d\u1ecbch v\u1ee5 xu\u1ea5t l\u1ea1i v\u00e9 theo b\u1ea3ng ph\u00ed (4.4)<\/li><li>V\u00ed d\u1ee5:<\/li><\/ul>\n\n\n\n<p>      &#8211;  PHAN, VAN &lt;=&gt;  PHAN, THI VAN<br>      &#8211; VO, NGOC SON &lt;=&gt; NGOC, SON VO<br>      &#8211;  CAO CAO, HOANG ANH &lt;=&gt; CAO, HOANG ANH<br>      &#8211; LE, BA THANH MSTR &lt;=&gt; LE, BA THANH<br>      &#8211; (\u00c1p d\u1ee5ng cho nh\u1eefng tr\u01b0\u1eddng h\u1ee3p t\u01b0\u01a1ng t\u1ef1 ngo\u00e0i v\u00ed d\u1ee5)<\/p>\n\n\n\n<p><br><strong>4.3 \u0110\u1ed1i v\u1edbi c\u00e1c tr\u01b0\u1eddng h\u1ee3p kh\u00e1c: Tr\u00ean 02 k\u00fd t\u1ef1 v\u00e0 kh\u00f4ng thu\u1ed9c tr\u01b0\u1eddng h\u1ee3p 2<\/strong><br>Th\u1ef1c hi\u1ec7n vi\u1ec7c \u0111\u1ed5i t\u00ean v\u00e0 \u0111\u00f3ng ph\u00ed (bao g\u1ed3m ph\u00ed \u0111\u1ed5i t\u00ean v\u00e0 ch\u00eanh l\u1ec7ch gi\u00e1 v\u00e9) theo quy<br>\u0111\u1ecbnh hi\u1ec7n h\u00e0nh<\/p>\n\n\n\n<p><strong>4.4 B\u1ea3ng ph\u00ed d\u1ecbch v\u1ee5 xu\u1ea5t l\u1ea1i v\u00e9 (T\u00ednh theo kh\u00e1ch\/ booking)<\/strong><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/lienlucdia.vn\/wp-content\/uploads\/2021\/01\/image-14.png\" alt=\"\" class=\"wp-image-9322\" width=\"776\" height=\"204\" srcset=\"https:\/\/lienlucdia.vn\/wp-content\/uploads\/2021\/01\/image-14.png 597w, https:\/\/lienlucdia.vn\/wp-content\/uploads\/2021\/01\/image-14-300x79.png 300w\" sizes=\"(max-width: 776px) 100vw, 776px\" \/><\/figure><\/div>\n\n\n\n<p>Gi\u00e1 ch\u01b0a bao g\u1ed3m VAT<br>Bi\u1ec3u ph\u00ed n\u00e0y c\u00f3 th\u1ec3 thay \u0111\u1ed5i theo t\u1eebng th\u1eddi k\u1ef3.<\/p>\n\n\n\n<p><span class=\"has-inline-color has-vivid-cyan-blue-color\"><strong><a href=\"https:\/\/drive.google.com\/file\/d\/12K1nSE3-1mujoItMoI6RKO1iW802BEQ9\/view?usp=sharing\" target=\"_blank\" rel=\"noreferrer noopener\">Xem h\u01b0\u1edbng d\u1eabn thao t\u00e1c ch\u1ec9nh s\u1eeda t\u00ean cho \u0111\u1ea1i l\u00fd t\u1ea1i \u0111\u00e2y.<\/a><\/strong><\/span><\/p>\n\n\n\n<p><em>N\u1ebfu \u0111\u1ea1i l\u00fd c\u1ea7n h\u1ed7 tr\u1ee3 c\u00e1c v\u1ea5n \u0111\u1ec1 li\u00ean quan \u0111\u1ebfn v\u00e9, xin vui l\u00f2ng li\u00ean h\u1ec7 HOTLINE b\u1ed9 ph\u1eadn booker <strong>0947 772 771.<\/strong><\/em><\/p>\n\n\n\n<p><em>Tr\u00e2n Tr\u1ecdng.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>K\u00ednh g\u1eedi Q\u00fay \u0111\u1ea1i l\u00fd, Li\u00ean L\u1ee5c \u0110\u1ecba xin g\u1eedi t\u1edbi Q\u00fay \u0111\u1ea1i l\u00fd th\u00f4ng b\u00e1o c\u1ee7a VIETJET AIR (VJ) v\u1ec1 Th\u00f4ng b\u00e1o ch\u00ednh s\u00e1ch h\u1ed7 tr\u1ee3 s\u1eeda t\u00ean do l\u1ed7i kh\u00f4ng c\u1ed1 \u00fd v\u1edbi n\u1ed9i dung chi ti\u1ebft nh\u01b0 sau: TH\u00d4NG B\u00c1OCH\u00cdNH S\u00c1CH H\u1ed6 TR\u1ee2 S\u1eecA T\u00caN DO L\u1ed6I KH\u00d4NG C\u1ed0 \u00dd K\u00ednh g\u1eedi [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":8331,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":""},"categories":[213],"tags":[45,156,157],"author_meta":{"display_name":"","author_link":"https:\/\/lienlucdia.vn\/?author=4"},"featured_img":"https:\/\/lienlucdia.vn\/wp-content\/uploads\/2020\/12\/Th\u00f4ng-b\u00e1o-VIETJET-AIR-300x180.jpg","_links":{"self":[{"href":"https:\/\/lienlucdia.vn\/index.php?rest_route=\/wp\/v2\/posts\/9321"}],"collection":[{"href":"https:\/\/lienlucdia.vn\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lienlucdia.vn\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/lienlucdia.vn\/index.php?rest_route=\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/lienlucdia.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=9321"}],"version-history":[{"count":8,"href":"https:\/\/lienlucdia.vn\/index.php?rest_route=\/wp\/v2\/posts\/9321\/revisions"}],"predecessor-version":[{"id":9330,"href":"https:\/\/lienlucdia.vn\/index.php?rest_route=\/wp\/v2\/posts\/9321\/revisions\/9330"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/lienlucdia.vn\/index.php?rest_route=\/wp\/v2\/media\/8331"}],"wp:attachment":[{"href":"https:\/\/lienlucdia.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=9321"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lienlucdia.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=9321"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lienlucdia.vn\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=9321"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}